The recruitment process can be a daunting task for any business. There are many steps that need to be taken to recruit the right candidates. In addition, we’re finding that the recruitment space is becoming more and more challenging for organisations because the workplace is changing faster than ever, and so are the candidate’s expectations.
So what is the best way to approach this process?
In this week’s episode of the HR Think Tank, we chat to Zahra Nathwani, Talent Business Partner at VerifyNow, who takes us through the major steps within the recruitment process to provide you with helpful hints and tips.
Whether you’re doing the recruitment yourself or outsourcing to a recruitment agency, here’s what you need to know from the hiring brief to employee onboarding.
What Is Involved in the Recruitment Process?
The recruitment process can be broken down into several key stages, including the hiring briefing stage, candidate sourcing, screening and selection, the offer Stage, employee onboarding and Induction.
According to Zahra, the first and probably one of the most important steps is identifying why you are recruiting.
“It’s important to understand what you’re looking for. Are you recruiting for a newly created role? Is it a replacement role? Are you recruiting because you’re expanding? Because that’s going to help shape the recruitment process that you’re undertaking.”
The briefing stage is also a major step in the process because you’ll need to clearly spell out to your recruiter exactly what you are looking for in a successful candidate. Of course, this lends itself to a great candidate experience, which has become an important aspect of the recruitment process.
“If you can set out some milestones and objectives and give thought to the role you’re hiring for, you can give the candidate a great experience.”
The next step is to think about how your recruitment process is going to run. For example, what are the different elements of testing that you’re going to do? Who is going to run these tests? Who does the candidate need to meet throughout the process? All of this is going to shape your recruitment process.
Once you have a solid plan, you can proceed with the candidate outsourcing and the rest of the recruitment process.
It’s important to remember that, “The recruitment process isn’t just about meeting the candidate and understanding who they are and what they do. It’s also about allowing the candidate the opportunity to think about why they would want to work for you.”
What are Common Challenges that Organisations Face During the Recruitment Process?
The recruitment process is a complex and time-consuming task. And with organisations changing faster than ever, so are the expectations during the process – from the organisation’s perspective and the candidates perspective.
For example, employer brand plays a significant role in attracting good candidates – candidates can see how an organisation has previously treated their employees because they’re generally in the spotlight more.
Zahra also suggests considering the fact that “candidates, themselves, have changed their job expectations a lot. For example, a couple of years ago, they would have happily travelled into the city every day, but now most candidates aren’t.”
Another newly challenging aspect of the recruitment process is that it has become so easy to apply for jobs now – you can do it with a click of a button on your phone. So, candidates aren’t giving a lot of thought to what they’re applying to or who they’re applying to – they are just mass applying without thinking about it.
“This creates a big challenge for organisations because they’re getting a lot of applications, but when they dig into it, there’s not much talent in the pool.”
What are the Consequences of a Poor Hire?
The consequences of a poor hire are huge. The cost to your company in terms of time, resources, and money are significant.
According to Zahra, “If you’ve just picked somebody because you need somebody to do that role, and it turns out that they’re not a great fit, then you’ve wasted time onboarding, inducting and training them. So you’ve also wasted your team members’ time.”
Khai Ngo, CEO of VerifyNow, also points out the impact a poor hire has on employee morale.
Whether you’re doing the recruitment yourself or outsourcing to a recruitment agency, it’s good to understand the essentials so that you get the best talent for your team.
In the latest episode of the HR Think Tank, Khai Ngo and Zahra Nathwani from VerifyNow breakdown crucial steps to the recruitment and essential considerations that you need to take into account to ensure that you’re making the right hire and building a trusted workforce.
We delve into:
- Salary disclosure
- Over communicating and under communicating
- How organisations can make their roles seem more appealing – especially now with limited face-to-face interaction
- Red flags when hiring
- The role of phone screening
- And much more!
Make sure to tune into HR Think Tank Episode 11 with Khai Ngo and Zahra Nathwani.
And if you would like to know more about our VerfiyNow’s recruitment services, get in touch with us today!