Identity Verification

Identity Verification

VerifyNow’s National Police Check (also known as a Nationally Coordinated Criminal History Check) is a certificate that provides any Disclosable Court Outcomes (DCO) and pending charges associated with your name. National police checks are required for certain paid and voluntary positions as outlined by legislation or the employing organisation.

An Australian police check shows Disclosable Court Outcomes (DCO). These include but are not limited to:

• Any charge found proven in court
• Details of the court that heard the charge, the date and any penalty or sentence
• Findings of guilt by a court, even if no conviction is recorded
• Court convictions, even if no sentence or penalty was given
• Good behaviour bonds and similar court orders
• Charges laid by police but not yet proven, or otherwise, in court
• Current investigations in which the subject is a suspect
• Children’s Court convictions and guilty findings
• Traffic convictions and guilty findings
• On-the-spot fines issued by police that ended up in court.


As an accredited body with the Australian Criminal Intelligence Commission (ACIC), VerifyNow (Cogent Business Solutions) are authorised to submit checks on behalf of organisations to assist these organisations with the screening of their employees (Legal Entity Customers).

** Note: volunteer police check can only be used for voluntary purposes and not for paid positions of employment. The cost for volunteer police checks is offered at a discounted price.

Toggle title

Toggle content goes here, click edit button to change this text.

Identity Verification included in all National Police Checks
Need Criminal History Checks?
Special Offer of $49 inc GST per check for 2019
*Organisations only, individual checks not accepted.

How do I interpret the Police Check result?

The results provided on a police check will outline whether the applicant has No Disclosable Court Outcomes (NDCO) or Disclosable Court Outcomes (DCO):

  • NDCO means there is:
    • no police information held against the applicant
    • no police information that can be released according to the purpose and category of the police check, and the application of relevent spent convictions legislations and/or information release policies.
  • DCO means there is:
    •  police information that can be released.

A police check result with a DCO may list the following police information:

  • charges
  • court convictions, including penalties and sentences
  • findings of guilt with no conviction
  • court appearances
  • good behaviour bonds or other court orders
  • matters awaiting court hearing
  • warrants and/or warnings
  • traffic offences.

Who will access to the Police Check?

The following people may have access to an applicant’s personal information and police check result:

  • authorised police staff involved in the police check assessment process
  • authorised ACIC staff to support accredited bodies and police agencies when processing the police check
  • authorised staff of the accredited body or police agency that requests the police check and receives the result.
  • accredited body’s customer organisations (Legal Entity Customers)

A third-party organisation, either with the applicant’s informed consent, identified on the application form, or through relevant legislation.

How long might it take to process a Police check?

Accredited bodies, police agencies and the ACIC work together to deliver the Service, aiming to process 95 per cent of police checks within 10 business days, noting that:

– around 70 per cent of police checks are completed in real-time with results being returned to the organisation that requested the check within minutes

– around 30 per cent of police checks are referred to one or more police agencies because a ‘potential match’ is found. On limited occasions, this process can take longer than 10 business days to process, due to the complexity of the check.

A ‘potential match’ may be found if the applicant shares similar details with other individuals recorded in police systems, particularly if they have a common name. Processing of a police check in these instances can take longer to progress.

How long is the Police Check valid?

There is no standard time frame that a police check result is valid for. A police check is considered a ‘point in time’ check, therefore the results only reflect police records on the date and time the check was processed, and result released. The organisation that requires the police check will typically determine the time frame acceptable for a police check result to be valid, based on their own risk assessment or operational requirements.

Further information about the National Police Checking Service

You can learn more about the National Police Checking Service provided by ACIC here.

70% of police check are completed in real-time
Police checks may take up to 10 business days when referred to one or more police agencies