The Ultimate Guide on Australian Police Checks

Australian police check illustration

Police checks are a common form of employment screening practice used by both international and domestic organisations when engaging an applicant who has previously lived and/or worked in Australia.

While specific jobs have mandatory requirements to perform police checks by law, employers are increasingly choosing to voluntarily conduct criminal history checks as part of their pre-employment screening efforts to mitigate risks in the business. 

This guide will explain and clarify the differences between certain types of police checks, their benefits and certain legal obligations employers must be wary of when using police checks to help determine the suitability of a candidate.


What Is an Australian Police Check?

A police check, if from the Australian Criminal Intelligence Commission (ACIC) is also known as a Nationally Coordinated Criminal History Check, is a certificate that provides the Disclosable Court Outcomes (DCO) and any pending charges that are associated with an individual’s name. By legislation, national police checks are required for certain positions, both paid and voluntary.

Australian Police checks can also be obtained through the Australian Federal Police.


When Might a Police Check be Required?

There are a range of reasons that you might need to obtain an Australian police check on an individual. 

Most commonly, police checks are obtained as part of the pre-employment screening process that employers carry out in order to assess the risk of taking on individuals as staff. 

Additionally, police checks are needed to maintain safe environments for those who may be considered to be vulnerable, such as children, the elderly and those with disabilities.

The following are scenarios where a police check will be required:

  • For employment where individuals are working with vulnerable groups. For example, childcare and aged care work
  • For licensing or registration of workers. For example, registered nurses and real estate agents
  • For volunteer work
  • For any government work
  • For immigration 
  • For visa applications and overseas employment
  • For adoption applications
  • For firearm licensing


What Value Does an Australian Police Check Have?

An Australian police check is invaluable when hiring staff in different industries, as it lets employers manage and mitigate any immediate risk.

It’s incredibly important to protect the integrity of specific industries and those who may be considered vulnerable. By utilising police checks, the public can have more trust in companies they engage with and streamline adopting particular businesses in their business activity.


What Is the Difference Between an AFP and ACIC Check?

When looking at police checks, there are two main types in Australia:

  • Australian Federal Police (AFP) Check; and 
  • The Nationally Coordinated Criminal History Check (or ACIC Check)

AFP Check

An AFP Check is a completely comprehensive police check and needs to be carried out for immigration or visa purposes, as well as for employment with the Commonwealth Government or for general employment screening purposes. 

Nationally Coordinated Criminal History Check (or ACIC Check)

For most pre-employment screening processes, a Nationally Coordinated Criminal History Check is the appropriate and most straightforward option. The Australian Criminal Intelligence Commission (ACIC) is a government body that works with Australian police agencies and accredited bodies to provide police checks. VerifyNow is accredited with ACIC, which authorises us to submit police checks on behalf of organisations and assist in their pre-employment screening process.


Information and Identity Requirements

To apply for an AFP police check, identity documentation that fulfils a 100 point identification checklist must be provided for the individual. 

At least one primary document from the following list must be provided, with the necessary number of secondary documents to meet 100 points.

Primary Documents

Secondary Documents

  • Foreign Passport (current) – 70 points
  • Australian Passport (current or expired within last 2 years but not cancelled) – 70 points
  • Australian Citizenship Certificate – 70 points
  • Full Birth certificate (not birth certificate extract) – 70 points
  • Certificate of Identity issued by the Australian Government to refugees and non-Australian citizens for entry to Australia – 70 points
  • Australian Driver Licence/Learner’s Permit – 40 points
  • Current (Australian) Tertiary Student Identification Card – 40 points
  • Photo identification card issued for Australian regulatory purposes (e.g. Aviation/Maritime Security identification, security industry etc.) – 40 points
  • Government employee ID (Australian Federal/State/Territory) – 40 points
  • Defence Force Identity Card (with photo or signature)
  • Department of Veterans Affairs (DVA) card – 40 points 
  • Centrelink card (with reference number) – 40 points
  • Birth Certificate Extract Birth card (NSW Births, Deaths, Marriages issue only) – 25 points
  • Medicare card – 25 points
  • Credit card or account card – 25 points
  • Australian Marriage certificate (Australian Registry issue only) – 25 points
  • Decree Nisi / Decree Absolute (Australian Registry issue only) – 25 points
  • Change of name certificate (Australian Registry issue only) – 25 points
  • Bank statement (showing transactions) – 25 points 
  • Property lease agreement – current address – 25 points
  • Taxation assessment notice – 25 points
  • Australian Mortgage Documents –  Current address – 25 points
  • Rating Authority – Current address, e.g. Land Rates – 25 points
  • Utility Bill – electricity, gas, telephone – Current address (less than 12 months old) – 20 points
  • Reference from Indigenous Organisation – 20 points
  • Documents issued outside Australia (equivalent to Australian documents). Must have official translation attached – 20 points

When applying for a Nationally Coordinated Criminal History Check , identity documentation is required for identity verification purposes, however, the requirements are a little different.

Four documents need to be provided from the following three categories:

1x Commencement of ID document

1x Primary Use in the Community document 

2x Secondary Use of the Community documents

  • Full Australian Birth Certificate—not an extract or birth card, and not a commemorative certificate  
  • A current Australian Passport 
  • A valid Australian Visa (which may be in the form of a Visa Entitlement Verification Online (VEVO) record or printout) 
  • An Australian Citizenship Certificate
  • An official immigration record or document issued by the Department of Home Affairs or the Department of Foreign Affairs and Trade.
  • Current Australian driver licence, learner permit or provisional licence 
  • A current foreign passport (with an accompanying Australia Visa) 
  • A current proof of age card or photo identity card issued by a government agency
  • A current shooter or firearm licence (not a minor or junior permit)
  • If you’re under 18, a current student identification card that has your photo and your signature.
  • Your Medicare card
  • Evidence of your enrolment with the Australian Electoral Commission 
  • A foreign government issued document—such as a drivers licence, or marriage certificate
  • A government agency issued photo identity card 
  • Your Aviation Security Identification Card, or Maritime Security Identification Card 
  • A bank card or credit card (the accredited body does not need to collect or record the number of your bank card or credit card and you should ask how this information will be removed if you provide a copy as part of your application).


How Long Does It Take To Process a Police Check?

An AFP police check is generally processed within 48 hours, with fingerprinting (if required) and name checks sometimes taking up to 15 business days. 

Nationally Coordinated Criminal History checks are generally processed within ten business days.

According to the ACIC, as much as 70% of Nationally Coordinated Criminal History checks are being completed in real-time and will return results to the requesting organisation within minutes.

The remaining 30% take up to ten business days as these applications identify a ‘potential match’ and require multiple police agencies to become involved, making the check more complex in nature.

These ‘potential matches’ can occur if the individual being identified shares similar details in their records with other individuals in police systems, particularly if they have a common name. 


How Long is a Police Check Valid?

While there’s no validity date on police checks, employers must note that these checks are for a particular point in time. 

It’s up to the hiring organisation to determine whether these records are still relevant or acceptable based on when the records were requested.


Who Will Access the Police Check?

  • Authorised police staff in the police check assessment process
  • Authorised ACIC or AFP staff that support police agencies and accredited bodies (like VerifyNow) to process police checks
  • The authorised staff both from the accredited body or legal entity customer who have requested the police check and review the results
  • Third-party as required by law or with consent of the applicant


How to Interpret a Police Check Results Certificate

When the results of a police check are received, they will come in the form of a results certificate. 

The basis of the certificate will outline if there are No Disclosable Court Outcomes (NDCO) or Disclosable Court Outcomes (DCO). 

NDCO means that there is:

  • No police information currently held against the applicant
  • No police information that can be released in a police check, and the application of relevant spent convictions legislation and/or release policies

DCO means that there is:

  • Police information that can be released


What Is Included in a DCO?

The following are examples of what is included in a DCO; however, it is not an exhaustive list.

  • Any charge found proven in court
  • Details of the court that heard the charge, the date and any penalty or sentence
  • Findings of guilt by a court, even if no conviction is recorded
  • Court convictions, even if no sentence or penalty was given
  • Good behaviour bonds and similar court orders
  • Charges laid by police but not yet proven, or otherwise, in court
  • Current investigations in which the subject is a suspect
  • Children’s Court convictions and guilty findings
  • Traffic convictions and guilty findings
  • On-the-spot fines issued by police that ended up in court

A sample Nationally Coordinated Criminal History Check results certificate or AFP National Police Check certificate can be provided upon request.


Identify Verification Checks

In addition to police checks, it can be incredibly valuable to verify the identity of candidates.

The Australian Federal Government Document Verification Service (DVS) is an online system that compares the information with government-issued records to verify identities. This system provides a fast, secure and private way for identity documents to be verified. 

VerifyNow utilises a gateway service provider to complete DVS checks, so get in touch if you require assistance in verifying identity documentation during your employment screening process.


What You Need to Know About Criminal Record Discrimination

Whilst conducting a police check and gathering information on candidate’s criminal record can be invaluable in hiring decisions, it’s important to remember that under Australian discrimination laws, it’s prohibited to discriminate against an individual on the basis of their criminal record when their previous offences are not relevant to the job.

There are some crimes that will automatically disqualify individuals from working in certain areas for the rest of their life, for example, working with children. However, there are cases where someone’s criminal record would not prevent them from fulfilling the requirements of a role. 

Simply put, this means that whilst there is no obligation for employers to employ people, there’s an obligation to treat people fairly whilst recruiting.


Police Check Key Takeaways

Regardless of whether it’s compulsory or voluntary, a police check is a great way to obtain information about candidates that can help to inform hiring decisions.

Here at VerifyNow, we are accredited with the ACIC and an approved provider with the Australian Federal Police, to assist in obtaining Australian police checks on potential employees as part of a broader employment screening process. 

If you require an Australian police check, get in touch with our team to assess how we can assist you with your recruitment and employment screening endeavours.

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